The active organization governing the parks and facilities within a state or region. Government Agencies can be either at a State or Federal level. An example of an agency would the State of South Carolina.
The date on which you plan to arrive at a campground/facility or the first day of a reservation stay. Used to determine an availability search when searching for a site or facility.
The Availability Matrix is a snapshot view of the availability of a site over a 2 week period. Users can move forward a week or back a week to continue seeing the availability for the site.
Availabile Inventory refers to an available accomodation (site, cabin, yurt, etc...) to be booked online or through the call cetner. Sites or Cabins are considered Inventory.
A location to book reservations for a site, a yurt or a cabin. The same as park or facility.
Searching for availability by dates will display available inventory (sites, cabins, yurts, etc...) for the dates entered. Specific booking dates are required when making a reservation. Two options are commonly available on a date search, Date Range or Specific Dates.
A location to book reservations for a site, a yurt or a cabin. The same as campground or park.
Fees make up the charge or cost applied when a reservation is made through one of the RA sales channels (Web, Field or Call Center). A reservation cost is broken down by many fees and may vary based on the site type, the season, and the location.
Important Information located on the Reservation Details page before proceeding to book a reservation is information about a campgrounds policies or rules that must be aknowledged before continuing. In some cases the information might be specific to that location which is important to know before arriving at the facility (such as a lock gate number).
Availabile Inventory refers to an available accomodation (site, cabin, yurt, etc...) to be booked online or through the call cetner. Sites or Cabins are considered Inventory.
The Inventory Hold Time Out determines the amount of time inventory will be held while being booked through the selected sales channel. The Hold Time Out will commence at the starting point, as set in the business rule.
The Maximum Number of Concurrent Reservations determines how many concurrent reservations are allowed by the same customer.
The Maximum Number of Orders determines the maximum number of reservations a camper can make per call (this is an option available in the period of time). If the Maximum Number of Orders was set to 3 and the period set to 1call, a camper would only be allowed to place 3 orders during the period of one call.
This rule determines the maximum number of reservations a user is allowed to book within the same booking period. A booking period is a pre determined period of time (hours, days) in which only so many booking are allowed.
This rule determines the maximum number of orders within a specific period of time, or stay period.
The maximum number of reservations a customer is allowed to book with the same starting date at the same facility.
Determines the total maximum number of days a customer is allowed to stay at a park in the duration of a season. The system will not allow a user to book a reservation when they have exceeded this period of time.
Determines how far in advance a reservation can be made before the arrival date.When searching for an available campground/campsite this determine the first date there will be availability, if searching prior to the camping start season.
Determines how close a reservation can be made before the arrival date. When entering or selecting the Arrival Date for a campground/campsite the search the date must not be before the minimum window.
Occupants refer to the individual people who will be staying on a site or cabin for a specific reservation. The primary occuapant is the responsible individual for the site and all other individuals staying on the site must be listed as occupants.
A location to book reservations for a site, a yurt or a cabin. The same as campground or facility.
A partial match is one that matched one or more characteristics (attributes in particular) of the search criteria, but didn't match all of them. Typically, a partial match is based on a match to an unknown value such as proximity to water.
See Occupants also. The primary occupant is the contact individual responsible for a stay on a site or cabin. The primary occupants personal information will be required before checking in on a site or cabin.
The Reservation Number is a unique, system generated number to indentify a reservation or booking made through the Field, Call Center or Web. The reservation number is important for tracking and identifying specific details of a reservation in the case where follow up is required.
The date range a park is open to receive reservations, walk ins or day use patronage. Some parks are open year round.
The Site Type is a classification of a site, determining what a site has to offer.