Cancellations and Refunds

All cancellation requests must be submitted by mail, fax or e-mail to the park where the reservation is held.

Partial Cancellations

On year-to-date reservations, canceling dates from the beginning dates of a reservation is not allowed and is non-refundable at any time during peak season. Reservations that encompass both non-peak and peak season dates are governed by the peak season partial Cancellation Guideline. Guests are not allowed to transfer their arrival date to a later date within the same existing reservation dates.

Cabins, Lodge Rooms, Cabooses, Overnight & Day Use Group Lodges (*except Comanche Hall at Fort Robinson, see below)

Reservation fees per unit are not refundable. < 30 days prior to arrival date = refund, minus a 1 night’s rental per unit being cancelled and cancellation fee of $5 per unit. 30 days or greater prior to arrival date = refund minus a cancellation fee of $5 per unit.

Camping, Tepees, Horse Stalls, Boat Docks and Picnic Shelters

Reservation fees per unit are not refundable. <7 days prior to arrival date = refund, minus a 1 night’s rental per site/unit being cancelled and cancellation fee of $5 per site/unit. 7 days or greater prior to arrival date = refund minus a cancellation fee of $5 per site/unit.

*Comanche Hall (Fort Robinson State Park)

<90 days prior to arrival date = refund, minus a 1 night’s rental and $5 cancellation fee. 90 days or greater prior to arrival date = refund minus a cancellation fee of $5.